Chair

Jennifer Francis, Head of Press and Marketing, Royal Academy of Arts, UK and Chair of the 2008 Communicating the Museum Conference Jennifer Francis is an experienced marketing, media relations, public affairs professional and communications manager who successfully combines a creative and energetic working style with a practical hands-on approach. She has specialist knowledge of the arts, creative industries, broadcasting and tourism. Francis combines entrepreneurial flair with vision, drive and a determination to develop excellence and produce results.

She is currently Head of Press and Marketing at the Royal Academy of Arts where she has entire responsibility for the public relations, press and marketing function for loan exhibition programme and permanent collection. This includes managing a team of nine, branding, advertising, third party promotions, travel and tourism and media relations. Advises on corporate communications and policy issues, devise and implement strategy. Handles crisis communications and reputation management. Supplementary continuous campaigns for other aspects of the organisation such as: Royal Academy Schools, Royal Academy Enterprises (Restaurant, Shop and Publications), smaller exhibitions which feature Royal Academicians/Royal Academy Collection of largely Diploma Works.

Edward Rozzo, Photographer and Professor, Milan and Co-Chair of the Communicating the Museum Conference

Born in New York in 1947, after studying photojournalism and television at Boston University's School of Public Communications, he received his Bachelor of Fine Arts degree in contemporary photography at the Rhode Island School of Design under Harry Callahan in 1970.
He moved to Italy in the early 70's where he established himself for over 30 years photographing people, places and processes for company profiles throughout North America and Europe. Over the last fifteen years he has combined his professional career with an intense educational involvement, conducting workshops and seminars both in Italy as well as in Europe. He has held the chair for Photographic Studies at the Accademia di Belle Arti of Bergamo, and been director of the largest university level course for photographic studies in Italy at the Istituto Europeo di Design in Milan plus for two years conducted managerial seminars at the Arthur Watson IBM Centre for management in Bruxelles.
For the past six years he has been visiting professor at the Ecole Superieur de Visual Merchandising in Vevey, Switzerland a and in 2004 became Professor at the Università Bocconi in Milan where he teaches Visual Culture. In 2002 his multimedial project Il Valore delle Persone created for the Banca Popolare di Verona e Novara won a prestigious EMMA Award for excellence as the best international multimedia project of the year in the category of Internal Communications. He lives with his family in Milan, Italy.